Awarded contract

WSFT - Clinical - Community Wheelchairs

Details

Value
£3,900,000
Duration
2 years
Topic
Repair and maintenance services of wheelchairs
Published
12 June 2026

Tender description

The aim of the wheelchair service is to maximise the mobility, posture and quality of life for patients through timely access to appropriate assessment, provision and maintenance of equipment. The Provider should respond to changes in patients' health conditions through review and deliver a service that is perceived to be a good experience. This Contract is focused on the Approved Repairer functions, which will work closely to support the clinical elements of the service. The Approved Repairer provides deliveries, non-clinical handovers and collections, repairs, maintenance and modifications in some instances to equipment. Procurement on behalf of the service of all equipment including spare parts and accessories.

Timeline

  1. Completed: Award date1 October 2025
  2. Completed: Award published12 June 2026
    Current notice
  3. Next: Contract expiry date30 September 2027in 11 months

About the buyer

West Suffolk NHS Foundation Trust is an NHS trust delivering hospital and community services, buying through its own procurement team. Much of this procurement flows through framework agreements and the Crown Commercial Service. The Trust hosts the East of England NHS Collaborative Procurement Hub. Joint consortia contracts cover waste, enteral feeding and laundry services with neighbouring trusts.

Over the past 5 years, most of West Suffolk NHS Foundation Trust's contract awards have been in medical equipment and pharmaceuticals, repair and maintenance and software and information systems.

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Decision makers

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