Support and Maintenance Services for Statutory Redress Scheme for Survivors of Abuse in Care Case Management System
Details
- Buyer
- Scottish Government
- Supplier(s)
- Deloitte LLP
- Value
- £1,000,000
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 8 June 2026
Tender description
Scottish Government of behalf of Scottish Ministers has a requirement for an external service provider to provide support, maintenance and adhoc development services for the Case Management System associated with Scotlands's Statutory Redress Scheme. Lot 1: Scotland's Redress Scheme delivers on a commitment to provide financial redress to survivors of historic abuse in care. A bespoke Case Management System (CMS) supports applications for the Redress Scheme. Scottish Government are seeking to award a services contract under the remit of a 2 years + 1 CCS call down contract to support all technical components required to operate CMS. This includes associated databases, interfaces and non-production environments, system support, maintenance and adhoc development services.. Call down from Crown Commercial Services Framework GCloud 14 ref RM1557.14
Timeline
- Completed: Award date3 June 2026
- Completed: Award published8 June 2026Current notice
About the buyer
The Scottish Government is a devolved central government department that buys through its Scottish Procurement and Property Directorate. Regulated procurements across the Scottish public sector are advertised on Public Contracts Scotland, the national portal set up in 2008. Bids are usually submitted through PCS-Tender, the national eTendering system it funds. The directorate also runs frameworks covering construction, corporate services, ICT, professional services, utilities and HR. Many of these frameworks are open to the wider Scottish public sector as well as central government. The Supplier Development Programme offers free tender training to SMEs and third sector organisations.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of the Scottish Government's contract awards have been in business services, IT services and research and development.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@scottish-government.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@scottish-government.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@scottish-government.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@scottish-government.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@scottish-government.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@scottish-government.gov |
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