Awarded contract

Hardwired Alarm (PSTN) Replacement

Details

Value
£285,583.55
Duration
7 months
Topic
Telecommunications equipment and supplies
Published
4 June 2026

Tender description

This contract is for the supply, installation, commissioning, and maintenance of hardwired digitally enabled telecare systems in multiple properties owned and managed by Alliance Homes. The system shall support life-critical alarm communication, resident call functionality, and integration with a 24/7 Alarm Receiving Centre (ARC) compliant with UK telecare standards. The supplier must provide a complete, fully operational, safety-compliant solution including equipment, cabling infrastructure, programming, testing, resident training, documentation, and ongoing support. The supplier has been appointed via direct award on the PFH Framework for Telecare: Equipment and Associated Services - Lot No.1. The contract notice with reference number2023/S 000-009231 dated 30th March 2023 published through the UK e-notification service.

Timeline

  1. Completed: Award date1 June 2026
  2. Completed: Award published4 June 2026
    Current notice
  3. Next: Contract expiry date31 December 2026in 2 months

About the buyer

Alliance Homes is a housing association based in Portishead, North Somerset. The association runs its own procurement. A panel usually evaluates each tender. A framework agreement may be used instead of a tender. Evaluation weighs quality and price, with social value part of the technical assessment.

Over the past 5 years, most of Alliance Homes's contract awards have been in construction work, architectural and engineering services and repair and maintenance.

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Decision makers

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