Reporting and Offender Management (ROM) Immigration Bail Biometric Self-Service Reporting Contract Award
Details
- Buyer
- Home Office
- Supplier(s)
- Softcat PLC
- Value
- £2,568,550.5
- Duration
- 3 years
- Topic
- Information technology services
- Published
- 29 May 2026
- Source
- uk:contracts_finder
Tender description
1. The Buyer requires the leasing, installation, hosting, and maintenance of 51 (fifty-one) kiosks at specified Buyer locations. The Supplier will provide a self-service solution that enables reporting individuals to quickly and efficiently complete Immigration Bail Reporting events, using facial biometric verification for secure identification. 2. The Reporting and Offender Management (ROM) Immigration Bail Biometric Self-Service Reporting solution will streamline the reporting process and reduce the time and resources required to manage the administrative element of Immigration Bail by enabling most individuals to check in via self-service. 3. The self-service solution will automate routine tasks such as ID verification, reporting event confirmation and confirming the next appointment. The solution will improve the Buyer's operational efficiency by reducing staffing needs and reallocating resource for more complex and higher value work.
Timeline
- Completed: Award date5 May 2026
- Completed: Award published29 May 2026Current notice
- Next: Contract expiry date4 May 2029in 3 years
About the buyer
Home Office is a central ministerial department, and it buys through its own commercial and procurement function. Border Force, UK Visas and Immigration and HM Passport Office sit within the department. Procurement opportunities are published on the Find a Tender Service, alongside commercial pipeline notices for work still ahead of formal tender. Many IT and digital contracts are advertised through Crown Commercial Service framework agreements. The Jaggaer eSourcing Portal handles the department's tendering activity for suppliers and procurement professionals. Security-sector contracts run through the Joint Security and Resilience Centre, a dedicated procurement route for that work.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of Home Office's contract awards have been in IT services, business services and software and information systems.
Relevant CPV codes
- 72222300 · Information technology services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@home-office.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@home-office.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@home-office.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@home-office.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@home-office.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@home-office.gov |
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