QQ25/019 Provision of an Out of Hours Repairs Call Centre
Details
- Supplier(s)
- Orca Business Support Limited
- Value
- £25,000
- Duration
- 2 years
- Topic
- Postal and telecommunications services
- Published
- 29 May 2026
- Source
- uk:find_a_tender
Tender description
Tamworth Borough Council requires a qualified and experienced contractor to provide an Out-of-Hours (OHH) housing repairs call handling service, capable of safely triaging emergency and hazard-related repairs, including cases falling under Awaab’s Law. The OOH service is a critical safety function, providing essential support to residents outside of standard working hours. ## Contract award
Timeline
- Completed: Award published29 May 2026Current notice
- Completed: Award date29 May 2026
- Next: Contract expiry date31 May 2028in 2 years
About the buyer
Tamworth Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 64000000 · Postal and telecommunications services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@tamworth-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@tamworth-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@tamworth-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@tamworth-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@tamworth-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@tamworth-borough-council.gov |
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