Provision of Franking Machine and Maintenance Services
Details
- Buyer
- London Fire Brigade
- Supplier(s)
- Quadient UK Ltd
- Value
- £20,583.83
- Duration
- 2 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 28 May 2026
- Source
- uk:find_a_tender
Tender description
The requirement arises from the replacement of the existing franking machine, which has reached end of life. The new contract will ensure continuity of service for the processing and payment of outgoing mail and parcels across LFB HQ, supporting approximately 24,000–34,000 mail items per annum. The scope of the services includes: • Lease of a mid/high-volume franking machine (minimum capacity of 100 letters per minute) • Full maintenance and repair service, including engineer call-out within 8 hours (7 days per week) • Supply of consumables for the duration of the contract • Installation, configuration and training for LFB staff • Provision of reporting, analytics and online account management tools • Ongoing technical and account management support The machine must be fully compliant with Royal Mail ‘Mailmark’ requirements and capable of processing a range of mail types, including tracked and signed services. Due to infrastructure constraints within LFB HQ, the solution must support hardwired connectivity, with Wi-Fi capability as a secondary option. ## Contract award Title: Provision of Franking machine and maintenance services
Timeline
- Completed: Award published28 May 2026Current notice
- Completed: Award date28 May 2026
- Next: Contract expiry date31 May 2028in 2 years
About the buyer
London Fire Brigade is London's fire and rescue service, a blue light buyer with its own procurement department. Framework deals run by bodies such as the Crown Commercial Service, Kent County Council and the Fire Consortium cover much of what it buys. Smaller purchases are handled directly by Brigade officers, with a central Procurement Department managing bigger competitions. Collaborative procurement extends to fire authorities, London's emergency services, local authorities and the GLA Group.
Over the past 5 years, most of London Fire Brigade's contract awards have been in education and training, health and social work and security and defence equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-fire-brigade.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-fire-brigade.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-fire-brigade.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-fire-brigade.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-fire-brigade.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-fire-brigade.gov |
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