Lifeline, Lone Worker and Out of Hours Call Monitoring Services
Details
- Supplier(s)
- Redditch Borough Council T/A NEW Lifeline
- Value
- £288,168
- Duration
- 4 years
- Topic
- Health and social work services
- Published
- 28 May 2026
- Source
- uk:contracts_finder
Tender description
Cannock Chase District Council (CCDC) has run a Further Competition via ESPO framework agreement no. 203_25 Technology enabled care (Telecare) products and associated services under Lot 1.1. CCDC has awarded a supplier to assist the Council in the provision of a Telecare Alarm Service, which includes a 24-hour monitoring service for sheltered housing schemes and Council housing. The Supplier will also provide out-of-hours telephone call answering and lone working monitoring services. The Council manage approximately 5,000 mixture social housing dwellings - ranging from 1-3 bed flats, 1- 3 bed bungalows, 2-4 bed houses and 4 Independent Living schemes across the District of Cannock Chases in a geographical area of a 10 mile radius across the towns. Council tenants who met criteria for a social alarm are offered a basic telecare device.
Timeline
- Completed: Award published28 May 2026Current notice
- Completed: Award date1 September 2026
- Next: Contract expiry date31 August 2030in 4 years
About the buyer
Staffordshire County Council buys as a local authority, with a Commercial Team managing procurement on its behalf. Suppliers register on Proactis, the council's electronic tendering system, to view opportunities and submit bids. Larger opportunities are also advertised on Find a Tender, the government's procurement portal. Contracts below the advertised threshold are handled directly by individual council directorates rather than the Commercial Team. Existing framework agreements, dynamic purchasing systems and collaborative partner arrangements are used ahead of new competitions where possible. Contract award notices and procurement reports are published for transparency.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Staffordshire County Council's contract awards have been in business services, waste, cleaning and environmental services and construction work.
Relevant CPV codes
- 85000000 · Health and social work services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov |
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