Key Holding Services

Tender description

We require a contractor to undertake Key Holding Services for properties that are the responsibility of River Clyde Homes and are located within Inverclyde. RCH require 24/7 service availability throughout the year. The Key Holding Service will be informed by an Alarm Receiving Centre (ARC) of any alarm activations and must be capable of attending the site within 20 minutes of the call being received from the ARC. The Key Holding Service will be required to reset the Fire Alarm, following clearance from the Scottish Fire and Rescue Service. Lot 1: River Clyde Homes manage a number of properties that have Fire and Intruder Alarm systems. River Clyde Homes require an ‘out of hours’ response when a Fire or Intruder alarm is activated. This service is to be provided for all alarm activations 24 hours per day, 7 days per week, and 365 days per common year. The Key Holding Service will be informed by an Alarm Receiving Centre (ARC) of any alarm activations and should be capable of attending the site within 20 minutes of the call being received from the ARC. The Key Holding Service will be required to reset the Fire Alarm, following clearance from the Scottish Fire and Rescue Service.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.