Awarded contract

Health and Wellbeing Case Management System

Details

Buyer: Liverpool City Council
Supplier(s): Refer-all Ltd
Value: £29,817
Duration: 3 years
Published: 27 May 2026
Source: uk:procontracts

Tender description

Liverpool City Council’s Health and Wellbeing Service is a newly commissioned, integrated programme delivered in partnership with Public Health, designed to improve population health through physical activity, preventative care, and behavioural change. To support its initial delivery of three core programmes, including Falls Prevention (Active Ageing), Exercise on Referral, and Health/Wellness Checks, the service requires a secure, cloud-based case management system to replace outdated manual processes and fragmented tools.

Timeline

Completed: Award date27 April 2026
Completed: Award published27 May 2026
Current notice
Next: Contract expiry date26 April 2029in 2 years

About the buyer

Liverpool City Council procures as a local authority for the city of Liverpool, with its approach set out in a published Sustainable Procurement Strategy. Lower-value purchases are usually handled through a direct quotation rather than a full tender.

Some health and social care commissioning instead follows the Provider Selection Regime.

Over the past 5 years, most of Liverpool City Council's contract awards have been in construction work, architectural and engineering services and software and information systems.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@liverpool-city-council.gov
Commercial Director	+44 •••• ••••••	••••••••@liverpool-city-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@liverpool-city-council.gov
Category Lead	+44 •••• ••••••	••••••••@liverpool-city-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@liverpool-city-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@liverpool-city-council.gov