Awarded contract

Choice Based Lettings (CBL), Housing Register and Homelessness System

Details

Buyer: Durham County Council
Supplier(s): Home connections
Value: £400,000
Duration: 4 years
Topic: Industry specific software package
Published: 18 May 2026
Source: uk:find_a_tender

Tender description

The purpose of this project is to procure a comprehensive solution to support the operation and management of Durham Key Options, the Choice-Based Lettings (CBL) scheme used to advertise and allocate social rented homes across the county. The scheme enables properties from the local authority housing register and a range of partner landlords to be let transparently and efficiently. Collectively, partners within the scheme manage approximately 40,000 homes. ## Contract award Title: 002759 - Choice Based Lettings (CBL), Housing Register and Homelessness System

Timeline

Completed: Award published18 May 2026
Current notice
Completed: Award date18 May 2026
Next: Contract expiry date30 November 2029in 3 years

About the buyer

Durham County Council delivers local government services across County Durham, and buys as a local authority with its own corporate procurement team. Tenders and quotations are handled through the NEPO OPEN Portal, the council's online etendering system. Larger opportunities also appear on the government's Find a Tender Service under the Procurement Act 2023. Durham is one of twelve north-east councils sourcing goods and services through the North East Procurement Organisation. Specialist professional services can be sourced through the Bloom NEPRO framework across nineteen categories. The council also procures on behalf of additional public bodies beyond Durham itself.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Durham County Council's contract awards have been in health and social work, construction work and transport equipment.

Relevant CPV codes

48100000 · Industry specific software package

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@durham-county-council.gov
Commercial Director	+44 •••• ••••••	••••••••@durham-county-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@durham-county-council.gov
Category Lead	+44 •••• ••••••	••••••••@durham-county-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@durham-county-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@durham-county-council.gov