Awarded contract

Practice Level Support Services in General Practice

Details

Value
£48,000,000
Duration
3 years
Topic
Business and management consultancy services
Published
14 May 2026

Tender description

The aim of this procurement is to establish a commercial mechanism for Practice Level Support (PLS) services. PLS is an improvement support programme for general practice that helps general practices to make operational changes for the benefit of patients and staff. For patients, benefits are in improved access and health outcomes, and for staff through increased productivity and reduced workload. There are 7 contracts offered in 7 Lots, one for each region in England. The contracts are for 3 years with an option to extend for an additional year. A supplier can bid for all 7 Lots but can only win up to 3, please see ITT documents for more details. The contract will be used by NHS England as the main contracting authority but Integrated Care Boards (ICB's) will also be able to use the contract via clustering arrangements. ## Contract award Title: Lot 1 Midlands - Practice Level Support Services in General Practice Lots: - Lot 1: Midlands ## Contract award Title: Lot 2 London - Practice Level Support Services in General Practice Lots: - Lot 2: London ## Contract award Title: Lot 3 North East & Yorkshire - Practice Level Support Services in General Practice Lots: - Lot 3: North East & Yorkshire ## Contract award Title: Lot 4 - North West England - Practice Level Support Services in General Practice Lots: - Lot 4: North West England ## Contract award Title: Lot 5 - South East England - Practice Level Support Services in General Practice Lots: - Lot 5: South East England ## Contract award Title: Lot 6 – East of England - Practice Level Support Services in General Practice Lots: - Lot 6: East of England ## Contract award Title: Lot 7 - South West England - Practice Level Support Services in General Practice Lots: - Lot 7: South West England

Timeline

  1. Completed: Award date7 May 2026
  2. Completed: Award published14 May 2026
    Current notice
  3. Next: Contract expiry date31 May 2029in 3 years

About the buyer

NHS England runs the NHS in England, and buys as a central healthcare organisation with its own team of procurement professionals. Much of this procurement flows through framework agreements and the Crown Commercial Service. Seven regional teams support the commissioning of healthcare services across the country. The central commercial function that develops procurement strategy for the whole NHS sits here.

Clinical services are commissioned directly or through the Provider Selection Regime.

Over the past 5 years, most of NHS England's contract awards have been in education and training, health and social work, and IT services.

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