Business Objects (SAP) Maintenance and Support

Tender description

One of the main reasons for its success is that Business Objects provides a very effective platform for Enterprise-level standard reporting, allowing users to quickly develop ad hoc queries and to set up schedules and publications to a range of destinations and formats, supporting decision-making across the NHS by budget holders, PHS analysts in many areas including, for example, FOI requests, PCF in many of its business operations, PC&FS dental and ophthalmic payment and activity information and the Scottish Government during the pandemic and beyond. It's Enterprise-level standard reporting functionality complements and broadens the insights provided by the data visualisation offering of other tools such as Tableau and Power BI. Lot 1: Business Objects is the most widely used of the SAP Business Intelligence Suite of products available to NSS and is an intuitive application to use, allowing users to query data and build reports using familiarly named objects. The use of Business Objects within NSS and in the wider NHS has grown steadily since the 2000s. A large volume of report content has been developed since then and a million plus query refreshes are carried out annually on the NSS system alone. NSS usage trends remain steady with no indication of any marked decline in activity. This is a direct award.