Business Objects (SAP) Maintenance and Support
Details
- Buyer
- The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
- Supplier(s)
- SAP UK Limited
- Value
- £90,970.04
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 12 May 2026
Tender description
One of the main reasons for its success is that Business Objects provides a very effective platform for Enterprise-level standard reporting, allowing users to quickly develop ad hoc queries and to set up schedules and publications to a range of destinations and formats, supporting decision-making across the NHS by budget holders, PHS analysts in many areas including, for example, FOI requests, PCF in many of its business operations, PC&FS dental and ophthalmic payment and activity information and the Scottish Government during the pandemic and beyond. It's Enterprise-level standard reporting functionality complements and broadens the insights provided by the data visualisation offering of other tools such as Tableau and Power BI. Lot 1: Business Objects is the most widely used of the SAP Business Intelligence Suite of products available to NSS and is an intuitive application to use, allowing users to query data and build reports using familiarly named objects. The use of Business Objects within NSS and in the wider NHS has grown steadily since the 2000s. A large volume of report content has been developed since then and a million plus query refreshes are carried out annually on the NSS system alone. NSS usage trends remain steady with no indication of any marked decline in activity. This is a direct award.
Timeline
- Completed: Award date15 April 2026
- Completed: Award published12 May 2026Current notice
About the buyer
The Common Services Agency, better known as Public Services Delivery Scotland (PSD Scotland), procures goods and services for NHS Scotland's hospitals and health boards. Suppliers register through Scotland's Supplier Journey before bidding for any contract. Tenders are advertised on the Public Contracts Scotland portal under the Common Services Agency buyer profile, no registration required. National Procurement, PSD Scotland's central buying team, sources high-volume items such as medical supplies and pharmaceuticals for the whole health service. Individual health boards manage smaller, local contracts separately. Larger notices also appear through the Tenders Direct and SIMAP services.
£434bn was the total UK public sector procurement spend in FY 2025/26.
Over the past 5 years, most of PSD Scotland's contract awards have been in IT services, medical equipment and pharmaceuticals and education and training.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov |
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