Expired contract

JCS In Person Transcription PoC

Details

Buyer: Department For Work and Pensions (DWP)
Supplier(s): BEAM UP LTD
Value: £30,000
Duration: 3 months
Topic: Voice recognition software package
Published: 7 January 2026
Source: uk:contracts_finder

Tender description

The aim of this contract is to test the transcription capabilities of the solution as part of a Proof of Concept in a live job centre environment with the ultimate goal of reducing the work coaches' administrative burden of note taking, improving the clarity and consistency of meeting records, and enabling colleagues to get up to speed more quickly.

Timeline

Completed: Award published7 January 2026
Current notice
Completed: Award date7 January 2026
Completed: Contract expiry date7 April 2026

About the buyer

The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities.

Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Commercial Director	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Procurement Manager	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Category Lead	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Senior Buyer	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Contracts Manager	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov