Awarded contract

Freshservice Contract

Details

Supplier(s)
Softcat PLC
Duration
2 years
Topic
Information technology services
Published
5 January 2026

Tender description

Specification for renewal of Freshservice contract ## Contract award

Timeline

  1. Completed: Award published5 January 2026
    Current notice
  2. Completed: Award date5 January 2026
  3. Next: Contract expiry date12 February 2028in 15 months

About the buyer

Braintree District Council is a local authority covering the Essex district of Braintree, and runs many of its tenders through the Essex Procurement Partnership, a shared arrangement with Essex County Council. The council also buys through the North Essex Economic Board, a joint body with Chelmsford, Colchester, Epping Forest and Maldon councils. Some contracts are procured jointly with Colchester City Council, such as verge and channel litter-picking work.

Over the past 5 years, most of Braintree District Council's contract awards have been in construction work, business services and software and information systems.

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Decision makers

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Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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