Awarded contract

Customer Experience Management system

Details

Supplier(s)
Jadu Limited
Value
£268,978
Duration
4 years
Topic
Software package and information systems
Published
7 January 2026

Tender description

Call off through a framework agreement for the council's customer experience management system. Contract term is for three years with an optional one year extension.

Timeline

  1. Completed: Award date6 December 2025
  2. Completed: Award published7 January 2026
    Current notice
  3. Next: Contract expiry date6 December 2029in 3 years

About the buyer

Wyre Borough Council is a local authority in Lancashire. Suppliers are asked to read the council's guide on how to do business with Wyre before tendering.

Over the past 5 years, most of Wyre Borough Council's contract awards have been in transport equipment, architectural and engineering services and construction work.

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Decision makers

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