Awarded contract

C0136 - Unified Comms (Teams Voice)

Details

Value
£187,560
Duration
3 years
Topic
Networking, Internet and intranet software package
Published
8 January 2026

Tender description

Microsoft Teams Voice and Cirrus Call Centre licenses. Service will provide ongoing integration of telephony services within the Microsoft Teams environment and support for shared advice and/or support lines.

Timeline

  1. Completed: Award published8 January 2026
    Current notice
  2. Completed: Award date1 March 2026
  3. Next: Contract expiry date28 February 2029in 2 years

About the buyer

The National Lottery Community Fund is a central non-departmental public body, and buys through its own procurement team. Lower-value purchases need written quotations from the budget holder, with a competitive tender run by procurement above that. Complex or high-risk requirements are always handled by the procurement team.

Over the past 5 years, most of The National Lottery Community Fund's contract awards have been in business services, research and development and IT services.

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Decision makers

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