Tenant Satisfaction Measures Solution
Details
- Buyer
- Accent Housing Ltd
- Supplier(s)
- Acuity Research & Practice
- Value
- £82,762.66
- Duration
- 2 years
- Topic
- Software package and information systems
- Published
- 8 May 2026
- Source
- uk:find_a_tender
Tender description
Procure a Tenant Satisfaction Measures (TSM) provider for the Collection, Management, Analysis and Reporting of Regulatory Satisfaction Indicators in line with the Housing Ombudsman and Regulator of Social Housing (RSH) Framework. ## Contract award
Timeline
- Completed: Award published8 May 2026Current notice
- Completed: Award date8 May 2026
- Next: Contract expiry date31 March 2028in 17 months
About the buyer
Accent Housing Ltd is a housing association in Accent Group, a social housing provider registered in Bradford. The Procurement team decides how each purchase is made. The way Accent buys depends on how big, complex or important the purchase is. All new supplier contact must go through the Procurement team.
Over the past 5 years, most of Accent Housing Ltd's contract awards have been in construction work, construction materials and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@accent-housing-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@accent-housing-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@accent-housing-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@accent-housing-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@accent-housing-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@accent-housing-ltd.gov |
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