Awarded contract

Software solution to provide a lettings function - Homeswapper

Details

Value
£68,000
Duration
4 years
Topic
Software package and information systems
Published
7 May 2026

Tender description

HomeSwapper, a cloud-based mutual exchange solution designed to help tenants find a home swap. Provides tenants with the tools to arrange theirown swaps (including MultiSwaps). Reduces void times and costs.Landlords access a suite of admin and reporting tools in their back-office environment. Agora Insights data warehouse reporting. Features Easy to use mobile-responsive website Simple tenant registration process Automatic notifications for matching home swaps Advanced home searching Private messaging tool for tenants to communicate with each other Multiswap builder for creating 3+ way exchanges Professional looking home adverts including local information, e.g.schools/transport Dashboards and reporting suite for your organisation Overcrowding and underoccupancy matching and reporting Advertise your hard to let properties on HomeSwapper

Timeline

  1. Completed: Award date2 November 2025
  2. Completed: Award published7 May 2026
    Current notice
  3. Next: Contract expiry date1 November 2029in 3 years

About the buyer

Citizen Housing Group Ltd is a housing association that provides more than 30,000 homes across the West Midlands region. A published sourcing plan sets out current and upcoming tender opportunities ahead of each procurement round. Formal policies on modern slavery, anti-fraud and bribery sit alongside the group's procurement process.

Over the past 5 years, most of Citizen Housing Group Ltd's contract awards have been in construction work, architectural and engineering services and business services.

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Decision makers

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