Awarded contract

SMS Package for Public Sector copy

Details

Supplier(s)
Commify UK Limited trading as VOODOO and Esendex
Value
£75,000
Duration
4 years
Topic
Multimedia Message Service (MMS) services
Published
7 May 2026

Tender description

Send messages through SMS and WhatsApp channels and have two-way SMS and WhatsApp conversations. Through SMS and WhatsApp, keep customers informed of changes to terms, new appointments, reminders and general information. Control conversations through the easy-to-use Esendex SMS portal or via your CRM using API.

Timeline

  1. Completed: Award date1 December 2025
  2. Completed: Award published7 May 2026
    Current notice
  3. Next: Contract expiry date30 November 2029in 3 years

About the buyer

Citizen Housing Group Ltd is a housing association that provides more than 30,000 homes across the West Midlands region. A published sourcing plan sets out current and upcoming tender opportunities ahead of each procurement round. Formal policies on modern slavery, anti-fraud and bribery sit alongside the group's procurement process.

Over the past 5 years, most of Citizen Housing Group Ltd's contract awards have been in construction work, architectural and engineering services and business services.

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Decision makers

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