Patient Carer Online Feedback Service
Details
- Buyer
- The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
- Supplier(s)
- Care Opinion (Scotland) Limited
- Value
- £1,000,000
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 8 May 2026
Tender description
NHS NSS is acting on behalf of The Scottish Government Planning and Quality Division in procuring the appropriate technology and services to provide a Patient/Carer feedback website for NHS Scotland. Lot 1: NHS NSS is acting on behalf of The Scottish Government Planning and Quality Division in procuring the appropriate technology and services to provide a Patient/Carer feedback website for NHS Scotland.. The budget for the specification is 1000000 GBP over a 4 year term.
Timeline
- Completed: Award date1 April 2026
- Completed: Award published8 May 2026Current notice
About the buyer
The Common Services Agency, better known as Public Services Delivery Scotland (PSD Scotland), procures goods and services for NHS Scotland's hospitals and health boards. National Procurement, PSD Scotland's central buying team, sources high-volume items such as medical supplies and pharmaceuticals for the whole health service. Individual health boards manage smaller, local contracts separately. Larger notices also appear through the Tenders Direct and SIMAP services.
Over the past 5 years, most of PSD Scotland's contract awards have been in IT services, medical equipment and pharmaceuticals and education and training.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov |
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