FEW1558 - Provision of welfare advice services – generalist advice (Tier 1 and 2)
Details
- Supplier(s)
- Citizens Advice Leicestershire
- Value
- £486,549
- Duration
- 11 months
- Topic
- Social work and related services
- Published
- 7 May 2026
- Source
- uk:find_a_tender
Tender description
FEW1558 - Provision of welfare advice services – generalist advice (Tier 1 and 2) The provision of Tier 1 and Tier 2 generalist advice primarily through digital and telephony-based support ## Contract award
Timeline
- Completed: Award published7 May 2026Current notice
- Completed: Award date7 May 2026
- Next: Contract expiry date31 March 2027in 6 months
About the buyer
Leicester City Council buys as a local authority, advertising most opportunities through East Midlands Tenders, its regional supplier portal. Larger contracts appear on Find a Tender instead, where any supplier awarded a contract must also register from April 2026. Some contracts run through outside frameworks, including ESPO and the Government Commercial Agency. Suppliers apply to those bodies directly to become approved framework suppliers. A two-year procurement plan for 2026 to 2028 is published on the council's open data site. Supplier selection also weighs social value, such as local job creation and environmental impact, alongside price.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Leicester City Council's contract awards have been in transport services, construction work and software and information systems.
Relevant CPV codes
- 85300000 · Social work and related services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@leicester-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@leicester-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@leicester-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@leicester-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@leicester-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@leicester-city-council.gov |
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