Stale Pre-tender

Provision of Customer Information Solution Software, Support & Maintenance

Details

Topic
Industry specific software package
Published
29 April 2026
Submission
11 May 2026

Tender description

Northern Trains Limited is seeking to replace its existing Customer Information System software and are therefore looking to award a single contract for the supply of Software and Support & Maintenance of the solution.

Timeline

  1. Completed: Pre-tender published29 April 2026
    Current notice

About the buyer

Northern Trains Ltd operates passenger rail services across the North of England as a publicly owned local transport organisation. DfT Operator has run the company since Northern returned to public ownership in March 2020.

Suppliers of safety-critical goods, works and services register on RISQS to gain audited status. A published pipeline lists upcoming tendering opportunities for engineering, construction and safety-critical projects each year.

Over the past 5 years, most of Northern Trains Ltd's contract awards have been in construction work, repair and maintenance and architectural and engineering services.

AI insights

  • What did Northern Trains Ltd buy in the end?
  • Who does Northern Trains Ltd use for this today?
  • Will Northern Trains Ltd keep buying this?
  • Who are the decision makers?

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

21 similar open tenders

See more open tenders related to Industry specific software package.

Explore all open tenders

Related topics

Topics related to Provision of Customer Information Solution Software, Support & Maintenance, ranked by notice volume.

View all topics
TopicCountValue
  1. 5,412
    £123.2bn

Finding public sector work shouldn't be hard

Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.