Awarded contract

Direct call-off from CPC framework -Drinking Water Dispensers and Associated Services framework (Lot 5).

Details

Value
£59,000
Duration
2 years
Topic
Steam, hot water and associated products
Published
29 April 2026

Tender description

Direct call-off from the Crescent Purchasing Consortium (CPC) Framework Agreement for Drinking Water Dispensers and Associated Services ( CPC/MW/01/2023), Lot 5. The contract covers the supply, installation and ongoing maintenance of integrated tap system for the Financial Ombudsman Service, awarded in accordance with the framework terms under PCR 2025

Timeline

  1. Completed: Award date1 April 2026
  2. Completed: Award published29 April 2026
    Current notice
  3. Next: Contract expiry date30 April 2028in 18 months

About the buyer

Parliament set up Financial Ombudsman Service in 2001 to investigate complaints about financial businesses. Financial Ombudsman Service buys as a central government body. Framework agreements from the Government Commercial Agency and ESPO offer another route to market. Purchases range from building maintenance to professional consultancy. Suppliers must meet its security, data processing and equality standards.

Mini-competitions are run among suppliers on those frameworks.

Over the past 5 years, most of Financial Ombudsman Service's contract awards have been in IT services, business services and software and information systems.

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