Customer Perception Surveys
Details
- Value
- £344,421
- Duration
- 3 years
- Topic
- Market research services
- Published
- 1 May 2026
- Source
- uk:find_a_tender
Tender description
L&Q is seeking an independent, experienced research supplier to deliver a three‑year programme of Tenant Satisfaction Measures (TSM) surveys in line with the Regulator of Social Housing's requirements. The supplier will be responsible for managing the end‑to‑end survey process for all resident tenure groups (LCRA, LCHO and Leaseholders), ensuring results are accurate, representative, compliant, and delivered within regulatory deadlines. ## Contract award
Timeline
- Completed: Award published1 May 2026Current notice
- Completed: Award date1 May 2026
- Next: Contract expiry date28 May 2029in 3 years
About the buyer
London & Quadrant Housing Trust is a leading housing association and residential developer working across London, the South East and beyond.
A forward-looking procurement pipeline sets out upcoming opportunities under the Procurement Act 2023.
Over the past 5 years, most of London & Quadrant Housing Trust's contract awards have been in business services, financial and insurance services and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov |
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