Awarded contract

Provision of Smart Messaging

Details

Value
£91,320
Duration
2 years
Topic
Enhanced Messaging Service (EMS) services
Published
20 April 2026

Tender description

County Durham & Darlington NHS Foundation Trust have a requirement to renew the smart messaging service that is used throughout the Trust. The contract was awarded to British Telecommunications PLC via Crown Commercial Services RM6116 Network Services 3 expiring 17/07/2027. The Contract term is 24 Months.

Timeline

  1. Completed: Award date1 February 2026
  2. Completed: Award published20 April 2026
    Current notice
  3. Next: Contract expiry date31 January 2028in 15 months

About the buyer

County Durham and Darlington NHS Foundation Trust is an NHS trust buying through a dedicated subsidiary rather than an in-house team. Synchronicity Care Limited, wholly owned by the Trust, runs procurement, estates and facilities. The subsidiary also covers procurement for Tees, Esk and Wear Valleys NHS Foundation Trust. Every purchase follows the Group's Standing Financial Instructions. Ward and theatre consumables are ordered through NHS Supply Chain's EDC inventory system.

Over the past 5 years, most of County Durham and Darlington NHS Foundation Trust's contract awards have been in software and information systems, health and social work, and education and training.

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Decision makers

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