Awarded contract

Cash Counter Payment Services to Residents Across Derbyshire

Details

Value
£37,755,568
Duration
2 years
Topic
Banking services
Published
22 April 2026

Tender description

To deliver a Cash Counter Payment Service to support the delivery of the Derbyshire Discretionary Fund (DDF) and other Council authorised payment initiatives. The service is a Cash Counter Payment Service to: • Enable Derbyshire Residents to exchange vouchers for the full value of the voucher in cash, on first time presentation at physical Cash Counter Locations across Derbyshire and its surrounding borders. • Issues vouchers/voucher codes to the Council for the Council to issue direct to residents, and/issues vouchers / voucher codes to Derbyshire Residents by text, email or letter (as instructed by the Council). The estimated service delivery charges for the provider over 8 years will be up to a maximum of £755,568. It is estimated payments to Derbyshire residents over 8 years will be up to £37,000,000. It should be noted that this contract may be affected by Local Government Reorganisation (LGR). In accordance with Schedule 8 of the Procurement Act 2023, this contract may be novated to a successor council or otherwise modified to reflect the requirements of any new council arrangements arising from LGR. The exact nature of any modification or novation cannot be determined at this time, but such changes will be managed under both the Procurement Act 2023 and the contractual provisions ## Contract award Title: Cash Counter Payment Services to Residents Across Derbyshire

Timeline

  1. Completed: Award date7 January 2026
  2. Completed: Award published22 April 2026
    Current notice
  3. Next: Contract expiry date31 May 2028in 2 years

About the buyer

Derbyshire County Council is the local authority for the county of Derbyshire and organises its procurement by category under a five-year rolling strategy. Tender notices are published on Find a Tender, the Central Digital Platform, under the Procurement Act 2023. Documents for each tender are issued through the Proactis supplier portal, where suppliers register and set tailored alerts. Category management consolidates recurring spend into frameworks and dynamic purchasing systems. Three category leads cover corporate, property and ICT, people services, and place. Call-offs from ESPO frameworks for estates and language services are recorded as published council decisions.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Derbyshire County Council's contract awards have been in construction work, transport services and business services.

Relevant CPV codes

  • 66110000 · Banking services

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Decision makers

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