PAHT - ITSM Software Project
Details
- Supplier(s)
- Freshworks Inc.
- Value
- £574,000
- Duration
- 3 years
- Topic
- Software package and information systems
- Published
- 13 April 2026
- Source
- uk:contracts_finder
Tender description
Princess Alexandra Hospital NHS Trust award Implementation of a comprehensive IT Service Management solution via G-Cloud RM1557.14 Framework.
Timeline
- Completed: Award date31 March 2026
- Completed: Award published13 April 2026Current notice
- Next: Contract expiry date30 March 2029in 2 years
About the buyer
The Princess Alexandra Hospital NHS Trust runs acute and community health services from Harlow, and buys as an NHS trust within the healthcare sector. West Essex Health and Care Partnership includes the Trust alongside local commissioners and neighbouring providers. The Princess Alexandra Hospital is being rebuilt in full under the government's New Hospital Programme. Ministers approved funding for the rebuild in 2023. Construction on the new hospital is due to start in 2032.
Over the past 5 years, most of The Princess Alexandra Hospital NHS Trust's contract awards have been in construction work, software and information systems and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@the-princess-alexandra-hospital-nhs-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@the-princess-alexandra-hospital-nhs-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@the-princess-alexandra-hospital-nhs-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@the-princess-alexandra-hospital-nhs-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@the-princess-alexandra-hospital-nhs-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@the-princess-alexandra-hospital-nhs-trust.gov |
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