NHSE1085 Dental Clinical Assessment & Booking Service RFI

Tender description

North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of NHS Humber and North Yorkshire Integrated Care Board (the Relevant Authority) who are undertaking a market landscaping exercise in relation to Dental Clinical Assessment Booking Service (DCABS) This market landscaping exercise is a request for information (RFI) and is intended as an awareness, communication, and information gathering exercise. The Dental Clinical Advice & Booking Service (DCABS) is a key component of the Yorkshire & Humber integrated urgent care system operating 365 days per year, 24 hours a day. The Service ensures callers (aged 5 years and over) to the NHS111 dental line are triaged, assessing the caller's need for urgent dental care using the national dental urgent care module; deliver advice and book appointments directly for urgent dental treatment where clinically necessary with urgent dental treatment providers. The service adopts a 'Consult and Complete' approach to service delivery with clinical advice provided by appropriately trained staff and appropriate onward referral. In addition, receive patients via NHS111 online assessed as having an urgent dental problem requiring a call back to make an appointment.