Awarded contract

DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027

Details

Supplier(s)
Freshworks Inc.
Value
£10,080
Duration
1 year
Topic
IT services: consulting, software development, Internet and support
Published
14 April 2026

Tender description

Email Ticketing Platform

Timeline

  1. Completed: Award date3 April 2026
  2. Completed: Award published14 April 2026
    Current notice
  3. Next: Contract expiry date2 April 2027in 5 months

About the buyer

The Department of Health and Social Care sets health and social care policy for England, and buys as a central healthcare organisation through contracts tiered by value. Much of this procurement flows through framework agreements and the Crown Commercial Service.

Over the past 5 years, most of the Department of Health and Social Care's contract awards have been in business services, IT services and health and social work.

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Decision makers

Connect with the people behind this procurement.

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Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
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Contracts Manager+44 •••• ••••••

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