0033657 - Copilot use case discovery and execution - Procurement and Commissioning
Details
- Supplier(s)
- Changing Social Ltd
- Value
- £36,486
- Duration
- 2 months
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 16 April 2026
- Source
- uk:find_a_tender
Tender description
Following the successful completion of a Microsoft 365 Copilot and agent pilot delivered by Changing Social, Durham County Council intends to progress with wider Copilot adoption across the organisation. The pilot demonstrated clear potential to improve productivity, decision-making, and ways of working, providing a strong foundation for more targeted and value-led deployment. As a next step, Durham County Council intends to build on the work of the pilot with a focused use case discovery and value realisation programme within the Procurement function. The objective of this engagement is to identify, prioritise, and document high-value Copilot and agent use cases that can be taken forward into delivery with confidence, clarity, and measurable impact. ## Contract award
Timeline
- Completed: Award published16 April 2026Current notice
- Completed: Award date16 April 2026
- Completed: Contract expiry date1 July 2026
About the buyer
Durham County Council delivers local government services across County Durham, and buys as a local authority with its own corporate procurement team. Durham is one of twelve north-east councils sourcing goods and services through the North East Procurement Organisation. Specialist professional services can be sourced through the Bloom NEPRO framework across nineteen categories. The council also procures on behalf of additional public bodies beyond Durham itself.
Over the past 5 years, most of Durham County Council's contract awards have been in health and social work, construction work and transport equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@durham-county-council.gov |
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