Awarded contract

PURCHASE AND MAINTENANCE OF HAFAN Y COED SYNC BADGE

Details

Supplier(s)
VOCERA COMMUNICATIONS UK LIMITED
Value
£57,554.33
Topic
Data-transmission equipment
Published
7 April 2026

Tender description

Purchase of upgraded Vocera Sync Badges and accessories, along with a one‑year maintenance and support agreement, to ensure continuity of clinical communication services across Hafan Y Coed and wider Health Board areas. Lot 1: This procurement covers the purchase of upgraded Vocera Sync Badges and associated accessories to support clinical communication across Hafan Y Coed and wider Health Board areas. The Vocera Sync Badge is a hands‑free, wearable communication device designed for use in fast‑paced clinical environments, enabling staff to make and receive calls, broadcast messages, and access critical alerts without relying on traditional telephony systems. The purchase includes a one‑off supply of updated Sync Badge devices and accessories required to replace existing end‑of‑life equipment, ensuring continued operational efficiency, staff safety, and communication reliability. In addition to the hardware purchase, the contract includes a one‑year maintenance and support agreement covering software updates, technical support, and hardware servicing to maintain device performance and minimise service disruption.

Timeline

  1. Completed: Award date15 January 2026
  2. Completed: Award published7 April 2026
    Current notice

About the buyer

NHS Wales - Shared Services Partnership is hosted by Velindre NHS Trust and buys as a healthcare body for every health board and trust in Wales through its Procurement Services division. Tenders are advertised on Sell2Wales and run through the eTenderWales portal. Frameworks cover capital equipment, pharmaceuticals, clinical supplies, food, utilities, maintenance, IT and the commissioning of healthcare services. Local procurement teams work with each health board alongside sourcing, supply chain and accounts payable teams. Where appropriate, tenders are split into smaller lots so SMEs can bid.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of NHS Wales - Shared Services Partnership's contract awards have been in health and social work, medical equipment and pharmaceuticals and repair and maintenance.

Relevant CPV codes

  • 32260000 · Data-transmission equipment

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
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Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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