Workforce, Training and Education IT Service Desk
Details
- Buyer
- NHS England
- Supplier(s)
- Freshworks Inc.
- Value
- £371,484
- Duration
- 2 years
- Topic
- Software package and information systems
- Published
- 2 April 2026
- Source
- uk:contracts_finder
Tender description
IT Service Desk and Customer Engagement software licences provision for the Technology Enhanced Learning (National) and Healthcare Education Teams (London and Midlands).
Timeline
- Completed: Award date1 March 2026
- Completed: Award published2 April 2026Current notice
- Next: Contract expiry date1 March 2028in 16 months
About the buyer
NHS England runs the NHS in England, and buys as a central healthcare organisation with its own team of procurement professionals. Much of this procurement flows through framework agreements and the Crown Commercial Service. Seven regional teams support the commissioning of healthcare services across the country. The central commercial function that develops procurement strategy for the whole NHS sits here.
Clinical services are commissioned directly or through the Provider Selection Regime.
Over the past 5 years, most of NHS England's contract awards have been in education and training, health and social work, and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-england.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-england.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-england.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-england.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-england.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-england.gov |
89 similar open tenders
See more open tenders related to Software package and information systems.
- Open tender
BRCD Contracts for Innovation Challenge 1
- Open tender
Board Portal Software
- Open tender
Integrated Employee Experience Platform
- Open tender
Electronic Prescription Service
- Open tender
Digital Experience Platform
- Open tender
PME - Education Management System
- Open tender
De Montfort Hall Ticketing Solution - PME
Related topics
Topics related to Workforce, Training and Education IT Service Desk, ranked by notice volume.
- 28,005£1.7tn
Related buyers
Buyers similar to NHS England.
- 508£243.5m
- 446£1.6bn
- 408£111.7m
- 400£699.7m
- 326£1.2bn
- 321£24.3bn
- 291£1.6bn
- 255£3.1bn
- 156£125.7m
- 150£1.0bn
Finding public sector work shouldn't be hard
Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.