Tenant Satisfaction Measures - Perception Surveys
Details
- Buyer
- Orbit Group Ltd
- Supplier(s)
- Opinion Research
- Value
- £103,420
- Duration
- 2 years
- Topic
- Survey services
- Published
- 30 March 2026
- Source
- uk:find_a_tender
Tender description
Contract is for delivery of around 3000 customer telephone interviews annually on our behalf, as part of our programme of Tenant satisfaction measure (TSM) perceptions survey. The contract will commence from 1st April 2026. ## Contract award
Timeline
- Completed: Award published30 March 2026Current notice
- Completed: Award date30 March 2026
- Next: Contract expiry date31 March 2028in 17 months
About the buyer
Orbit Group is a not-for-profit housing association building and maintaining homes across the Midlands, East and South of England. Bids for major contracts are shortlisted before moving to dialogue and negotiation stages. Quality counts for 60% of evaluation and price for 40%.
Orbit's Pipeline Notice flags tender opportunities ahead of a formal launch.
Over the past 5 years, most of Orbit Group Ltd's contract awards have been in construction work, business services and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov |
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