Licence, Support and Maintenance of Civica APP
Details
- Buyer
- Renfrewshire Council
- Supplier(s)
- CIVICA UK LIMITED
- Value
- £162,974
- Topic
- Software package and information systems
- Published
- 1 April 2026
Tender description
Renfrewshire Council is seeking to appoint a Service Provider for the continuation of the licence and maintenance of Civica APP which is currently used by Communities & Housing Services for the recording and allocation of all work such as complaints, services requests, visits and samples of Trading Standards, Business Regulation (Food Safety and Health and Safety), Environmental Improvements and the Community Safety Service (Wardens and ASIST). Lot 1: This procurement exercise was conducted as a direct award procedure in accordance with the Call off Contract requirements of Lot 3 – Housing, Environmental and Planning Solutions including Financial & Commercial of the Crown Commercial Services Framework for Vertical Application Solutions RM6259 and the Council’s Standing Orders Relating to Contracts.
Timeline
- Completed: Award date27 February 2026
- Completed: Award published1 April 2026Current notice
About the buyer
Renfrewshire Council is a Paisley-based local authority that buys goods, services and works through its own procurement team. Every current tender is advertised on Public Contracts Scotland, the national portal for Scotland's public sector. Registering there is the first step to bidding for council contracts. Suppliers can also create a supplier finder profile on the portal to promote their business to buyers looking to purchase lower-value goods and services. A live contracts register on the council's own website lists current contract notices. Tenders run as open, restricted, negotiated or competitive dialogue procedures depending on the opportunity.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Renfrewshire Council's contract awards have been in construction work, health and social work and transport equipment.
Relevant CPV codes
- 48000000 · Software package and information systems
- 48100000 · Industry specific software package
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@renfrewshire-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@renfrewshire-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@renfrewshire-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@renfrewshire-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@renfrewshire-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@renfrewshire-council.gov |
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