Awarded contract

GB-Hull: IT Service Desk

Details

Supplier(s)
Freshworks Inc.
Value
£57,600
Duration
4 years
Topic
Information technology services
Published
2 April 2026

Tender description

Provision of a cloud-based IT Service Management (ITSM) solution to support the Authority's internal IT service operations Additional information: Award through CCS G-Cloud 14 Framework

Timeline

  1. Completed: Award date1 April 2026
  2. Completed: Award published2 April 2026
    Current notice
  3. Next: Contract expiry date31 March 2030in 3 years

About the buyer

BiP Solutions is a private company, founded in 1984 and based in Glasgow, that builds procurement platforms for the public sector. Notices under BiP Solutions itself cover the company's own purchasing of IT, software and business services. Tracker and Contrax, its business intelligence brands, alert suppliers to new contract opportunities. Training and consultancy work, including the Procurement Advice and Support Service, rounds out its offer to public bodies.

Over the past 5 years, most of BiP Solutions's contract awards have been in IT services, software and information systems and real estate services.

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

21 similar open tenders

See more open tenders related to Information technology services.

Explore all open tenders

Related topics

Topics related to GB-Hull: IT Service Desk, ranked by notice volume.

View all topics
TopicCountValue
  1. 2,056
    £64.7bn
  2. 1,399
    £123.9bn
  3. 27,993
    £1.7tn

Finding public sector work shouldn't be hard

Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.