Awarded contract

Digital Solution for Prevention for West Midlands Fire & Rescue Authority

Details

Supplier(s)
Softcat PLC
Value
£630,030.52
Duration
6 years
Topic
Software package and information systems
Published
2 April 2026

Tender description

Prevent + Protect is a unified platform that combines case management, CRM, and task management into one workflow-driven system. Direct Award from HTE framework agreement - ICT Solutions 3

Timeline

  1. Completed: Award date1 April 2026
  2. Completed: Award published2 April 2026
    Current notice
  3. Next: Contract expiry date31 March 2032in 5 years

About the buyer

West Midlands Fire Service is a blue light buyer covering fire and rescue for the West Midlands region. A dedicated Corporate Procurement section handles its buying, led by a Corporate Procurement Manager. Framework agreements with Crown Commercial Service and the Yorkshire Purchasing Organisation cover many contracts. Larger contracts need Fire Authority approval before a tender opens. Joint arrangements with neighbouring fire and rescue services and local authorities extend its buying power.

Over the past 5 years, most of West Midlands Fire Service's contract awards have been in transport equipment, software and information systems, and office and computing equipment.

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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