CFT 3942 - Provision of a Digital Services Platform VERSION 2
Details
- Topic
- Contact management software development services
- Published
- 3 April 2026
- Submission
- 5 May 2026
- Source
- ie:e_tenders
Tender description
SDCC are seeking to implement a new Digital Services Platform to enhance customer care and issue resolution processes. The goal is to build a more efficient and effective system capable of handling the increasing volume and complexity of customer requests.
Timeline
- Completed: Tender published3 April 2026Current notice
- Completed: Submission date5 May 2026
About the buyer
South Dublin County Council is the local authority for South Dublin, based at County Hall in Tallaght, and runs procurement through its own dedicated team. Many contracts run through framework agreements established by the Office of Government Procurement rather than being tendered independently by the Council. Quotations are sought directly for lower-value work not covered by an existing framework. SupplyGov mini-tenders cover categories such as plant hire and minor building and civil works.
Over the past 5 years, most of South Dublin County Council's contract awards have been in IT services, software and information systems and real estate services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@south-dublin-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@south-dublin-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@south-dublin-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@south-dublin-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@south-dublin-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@south-dublin-county-council.gov |
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