Awarded contract

Centurion Licenses and Support – SYP & HP

Details

Value
£248,514.45
Duration
3 years
Published
1 April 2026

Tender description

Centurion is the Complaints and Discipline System used within Professional Standard departments at both Humberside and South Yorkshire Police. The system is used to record matters such as Business Interests, gratuities and complaints. Force Information Systems (FIS) are the software providers of Centurion and as such are the only source of expertise and technical skills required to support the system. Although alternative systems are available on the market the Centurion software is one of the leading in this area and already well embedded within both Forces. Both Professional Standards departments have recently upgraded to the latest versions of the software and invested in health checks with FIS who have fed back ways of improving the use of the system moving forward. In addition there has been no desire to move away from Centurion as the cost of implementing a new system, training relevant staff and competing data migration is prohibitive at this time. This is a 3 year contract, via Insight Direct (UK) Ltd through the WYCA IT framework.

Timeline

  1. Completed: Award published1 April 2026
    Current notice
  2. Completed: Award date1 April 2026
  3. Next: Contract expiry date31 March 2029in 2 years

About the buyer

South Yorkshire Police is the territorial police force for South Yorkshire, and buys as a blue light body with its own procurement team. Much of what it buys moves through frameworks run by BlueLight Commercial, the national commercial body for policing.

Over the past 5 years, most of South Yorkshire Police's contract awards have been in software and information systems, office and computing equipment and IT services.

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