Arrears Management System - Income Analytics & Engagement Services (G-Cloud)
Details
- Supplier(s)
- Voicescape Limited
- Value
- £199,600
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 30 March 2026
- Source
- uk:find_a_tender
Tender description
Provision of Voicescape Caseload Manager, Collections, Analytics & Engagement Services and Allpay integration. Lot 1: Provision, implementation and support of the Voicescape Caseload Manager platform, collections and income analytics services, customer engagement services and integration with Allpay payment services, delivered in accordance with the G‑Cloud 14 framework terms.
Timeline
- Completed: Award date16 March 2026
- Completed: Award published30 March 2026Current notice
About the buyer
Cottsway Housing Association is a housing association based in Witney. Legal services have been tendered in three lots under the light touch regime. Software and asset management systems have been bought through G-Cloud call-offs. Responsive repairs, out of hours emergency work and void property works went out as one contract. Audit, insurance and payment services have each been tendered as separate contracts. Building works such as balustrade replacement and external painting are tendered too.
Over the past 5 years, most of Cottsway Housing Association's contract awards have been in IT services, business services and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@cottsway-housing-association.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@cottsway-housing-association.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@cottsway-housing-association.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@cottsway-housing-association.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@cottsway-housing-association.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@cottsway-housing-association.gov |
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