Expired contract

Out of Hours Contact Review

Details

Supplier(s)
SHIFTOPS CONSULTING LTD
Value
£25,000
Duration
4 months
Topic
Business development consultancy services
Published
25 March 2026

Tender description

Procurement of a contract for an "Out of Hours" customer contact process review. ## Contract award

Timeline

  1. Completed: Award published25 March 2026
    Current notice
  2. Completed: Award date25 March 2026
  3. Completed: Contract expiry date10 July 2026

About the buyer

Westmorland and Furness Council is a local authority. Specialist consultancy support is procured through professional services frameworks running for four years. Around half the consultants on the current framework are based in Cumbria.

Over the past 5 years, most of Westmorland and Furness Council's contract awards have been in construction work, transport services and software and information systems.

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Decision makers

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