London Cable Car Customer Enhancements

Tender description

Transport for London intends to conduct a competitive procurement for the appointment of a single supplier to provide concept design, detailed design and build/implementation services for a programme of customer experience enhancements at the London Cable Car, with a primary focus on the South Terminal at Greenwich Peninsula. The programme forms part of TfL's strategy to enhance the London Cable Car customer experience and support its continued development as a leading leisure attraction while maintaining its transport function. The successful supplier will be required to develop and deliver a coordinated package of enhancements anticipated to include: • Concept and detailed design services. • Modular and prefabricated structures. • Customer experience, exhibition and interpretation solutions. • Lighting solutions. • Signage, branding and wayfinding. • Digital content and audiovisual solutions. • Associated build and implementation works. The procurement is anticipated to be conducted through a Competitive Flexible Procedure comprising multiple stages, including an initial Procurement Specific Questionnaire (PSQ) stage followed by an Invitation to Tender (ITT) stage for shortlisted suppliers. Suppliers interested in participating in this procurement are encouraged to register on TfL's SAP Ariba eSourcing portal https://service.ariba.com/Supplier.aw/109527060/aw?awh=r&awssk=u5ZC6LdK&dard=1 Tender documents will be provided electronically via SAP Ariba eSourcing portal. The works are anticipated to be procured using the NEC3 Engineering and Construction Short Contract with TfL amendments. TfL reserves the right to amend the scope, procurement route and associated procurement timetable described in this notice.