HPE Support Renewal 01.04.2026 to 31.03.2027 - AWARD
Details
- Supplier(s)
- Dynamic Technologies Europe Ltd
- Value
- £18,044.46
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 25 March 2026
- Source
- uk:contracts_finder
Tender description
ICT Services of Sandwell Metropolitan Borough Council wishes to renew one of its HPE support and maintenance agreements. This HPE agreement expires on the 31st March 2026. To maintain service provision, ICT Services are now inviting HPE resellers and partners to submit a renewal quotation to cover period 1st April 2026 to 31st March 2027. If you are interested in submitting a quotation, please send a project correspondence to the portal to request the current HPE agreement ID and serial numbers information pack for this renewal. Existing Service Agreement details: HPE Service Level = HPE Tech Care Essential SVC . From: 01/04/2025 - 31/03/2026. Servers Covered = 24 New Service Agreement details: HPE Service Level = HPE Tech Care Essential SVC. From: 01/04/2026 - 31/03/2027. No of servers to be covered in new agreement = 14 Key points to take into consideration when completing the tender response. • It is a key requirement that the support and maintenance agreement is backed to HPE and that ICT Services can continue to raise incidents and service requests directly with HPE, maintaining existing service level agreements in full. Any proposals not utilising direct HPE support will be rejected. The closing date for any clarification questions is Friday 6th March 2026 14:00 hours. The closing date for quotation submission is Friday 13th March 2026 17:00 hours. Thank you and we look forward to your quotation.
Timeline
- Completed: Award published25 March 2026Current notice
- Completed: Award date26 March 2026
- Completed: Contract expiry date27 March 2026
About the buyer
Sandwell Metropolitan Borough Council is a local authority covering the Black Country, and advertises its contract opportunities through In-Tend, its electronic procurement portal. Suppliers register with In-Tend to receive alerts on contracts in their sector and request tender documents. Social value counts alongside price when contracts are awarded, weighing the wider benefit to Sandwell's communities. Think Sandwell, the council's business gateway, links local companies to the tendering system and supports bids from social enterprises and the voluntary sector. Contract procedure rules and a public contracts register set out how each tender is run.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Sandwell Metropolitan Borough Council's contract awards have been in construction work, repair and maintenance and health and social work.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov |
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