Awarded contract

Home Support Principal Provider NN3 and NN4

Details

Supplier(s)
Taylor Care Norfolk Ltd, Universal Care Services (UK) Limited
Value
£31,644,830.89
Duration
8 years
Topic
Health and social work services
Published
26 March 2026

Tender description

The Council wishes to appoint one Principal provider to deliver home support services in NN3 and NN4 (PCN) within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment has been subject to a separate procurement. The lots area: 1. North Norfolk 3 2. North Norfolk 4 ## Contract award Title: North Norfolk 3 Lots: - Lot 1: NN3 ## Contract award Title: North Norfolk 4 Lots: - Lot 2: NN4

Timeline

  1. Completed: Award published26 March 2026
    Current notice
  2. Completed: Award date26 March 2026
  3. Next: Contract expiry date29 May 2034in 8 years

About the buyer

Norfolk County Council runs local government services across Norfolk and buys as a local authority open to suppliers of every size. Each opportunity carries a PIN that suppliers use to express interest before bidding. Many goods and services are bought through framework agreements run by the Crown Commercial Service and ESPO. Suppliers can also apply directly to those framework agreements alongside the council's own tenders.

Over the past 5 years, most of Norfolk County Council's contract awards have been in health and social work, transport services and construction work.

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Decision makers

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