GWR Catering Service - Service Centre Operations & Delivery, and Catering Products & Supply
Details
- Supplier(s)
- DHL Supply Chain Limited
- Value
- £48,500,000
- Duration
- 4 years
- Topic
- Food, beverages, tobacco and related products
- Published
- 23 March 2026
- Source
- uk:find_a_tender
Tender description
GWR require Catering Services to be delivered across the network, which will be run under one contract. The catering service has two core functions the supplier is to deliver for this contract. 1. Service Centre Operations and Delivery: The supplier must be able to supply logistics operations and staff management to all GWR catered fleet. 2. Catering Products and Supply: The supplier must be able to supply all of GWR catering products, packaging and ancillary equipment. Route Details GWR manage many stations on the route with catered first-class lounges in Paddington, Cardiff, Penzance, and Truro as part of the logistics supply. Currently trains do not run on Christmas Day or Boxing Day, although some elements of the Service will be required on these days. GWR run: • 254 catered trains a day Monday - Friday, • 280 catered trains on Saturday and • 210 catered trains on a Sunday. ## Contract award
Timeline
- Completed: Award published23 March 2026Current notice
- Completed: Award date23 March 2026
- Next: Contract expiry date30 September 2029in 3 years
About the buyer
Great Western Rail (FirstGroup) is a train operating company that runs GWR passenger services. The legal entity named on its tender notices is First Greater Western Limited, trading as GWR. Older GWR tenders pointed bidders to procurement.gwr.com for documents. Framework notices have covered station signage, furniture and construction works. Further notices cover rolling stock supply. Preliminary market engagement notices invite suppliers to talk before a tender, as for catering and logistics.
Over the past 5 years, most of Great Western Rail's contract awards have been in transport equipment, repair and maintenance and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@great-western-rail-firstgroup.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@great-western-rail-firstgroup.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@great-western-rail-firstgroup.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@great-western-rail-firstgroup.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@great-western-rail-firstgroup.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@great-western-rail-firstgroup.gov |
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