Awarded contract

EHRC 2526-38 Case Management System

Details

Buyer: EQUALITY AND HUMAN RIGHTS COMMISSION
Supplier(s): CIVICA UK LIMITED
Value: £205,244
Duration: 2 years
Topic: Software package and information systems
Published: 26 March 2026
Source: uk:contracts_finder

Tender description

A case management system for a Legal Correspondence Case Management System to cover legal triage, legal casework, FOI, DPA, Complaints and Correspondence. Call-off from the Government's digital marketplace G-Cloud 14

Timeline

Completed: Award date25 March 2026
Completed: Award published26 March 2026
Current notice
Next: Contract expiry date24 March 2028in 16 months

About the buyer

The Equality and Human Rights Commission is a central government agency and non-departmental public body, and its work covers England, Scotland and Wales. A core procurement team manages higher value contracts, while local managers handle low value transactions. Low value contracts go to Request for Quotation, and higher value contracts go to open tender.

Over the past 5 years, most of the Equality and Human Rights Commission's contract awards have been in business services, software and information systems and IT services.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@equality-and-human-rights-commission.gov
Commercial Director	+44 •••• ••••••	••••••••@equality-and-human-rights-commission.gov
Procurement Manager	+44 •••• ••••••	••••••••@equality-and-human-rights-commission.gov
Category Lead	+44 •••• ••••••	••••••••@equality-and-human-rights-commission.gov
Senior Buyer	+44 •••• ••••••	••••••••@equality-and-human-rights-commission.gov
Contracts Manager	+44 •••• ••••••	••••••••@equality-and-human-rights-commission.gov