Awarded contract

Integrated Digital Platform for Rail Retail (WebTIS) & Bus Journey Planning

Details

Buyer: Transport for Wales
Supplier(s): Silver Rail
Value: £4,119,687
Duration: 3 years
Topic: Industry specific software development services
Published: 16 March 2026
Source: uk:find_a_tender

Tender description

SilverRail currently provides SilverCore for digital retail and ticketing, with Braintree as the payment service provider and SilverAgent for customer aftersales care for the TfW Rail web and app. They also supply a bus journey planning engine for the Traveline Cymru website and app. Both services will need to be integrated into UNO at a later stage. This contract therefore consolidates the two existing services and incorporates the future additional functionality required for UNO ## Contract award Title: Integrated Digital Platform for Rail Retail (WebTIS) & Bus Journey Planning

Timeline

Completed: Award published16 March 2026
Current notice
Completed: Award date16 March 2026
Next: Contract expiry date26 May 2029in 3 years

About the buyer

Transport for Wales runs and develops the country's rail, bus and active travel networks, buying as a central body with its own procurement and supply chain team. Every tender is advertised on Sell2Wales, the Welsh government's open tendering portal, where registration is free for suppliers. Above-threshold opportunities are also published on the UK government's Find a Tender Service. A dedicated procurement portal now carries every new tender opportunity. Pipeline notices and preliminary market engagement notices give suppliers early sight of contracts still to come. Procurement decisions follow the Procurement Act 2023 and the Procurement (Wales) Regulations 2024.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Transport for Wales's contract awards have been in business services, construction work and IT services.

Relevant CPV codes

72212100 · Industry specific software development services
72212110 · Point of sale (POS) software development services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@transport-for-wales.gov
Commercial Director	+44 •••• ••••••	••••••••@transport-for-wales.gov
Procurement Manager	+44 •••• ••••••	••••••••@transport-for-wales.gov
Category Lead	+44 •••• ••••••	••••••••@transport-for-wales.gov
Senior Buyer	+44 •••• ••••••	••••••••@transport-for-wales.gov
Contracts Manager	+44 •••• ••••••	••••••••@transport-for-wales.gov