Awarded contract

Customer Service Software

Details

Value
£35,760
Duration
3 years
Topic
Software package and information systems
Published
16 March 2026

Tender description

Call-off contract via G-Cloud 14 framework.

Timeline

  1. Completed: Award published16 March 2026
    Current notice
  2. Completed: Award date1 April 2026
  3. Next: Contract expiry date31 March 2029in 2 years

About the buyer

Ashford Borough Council is a local authority covering the borough of Ashford in Kent, and buys through its own in-house procurement team. A dedicated Procurement and Contracts Team manages the buying process under the council's Constitution.

Over the past 5 years, most of Ashford Borough Council's contract awards have been in software and information systems, construction work and architectural and engineering services.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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