The Provision of a Remote Support Tool on behalf of NHS Counter Fraud Authority
Details
- Supplier(s)
- Softcat PLC
- Value
- £23,350
- Duration
- 3 years
- Topic
- Software package and information systems
- Published
- 10 March 2026
- Source
- uk:contracts_finder
Tender description
The provision will provide improvements to the current screen sharing functionality within Microsoft Teams to provide remote support to users of the Technology Service Desk with the introduction of a dedicated remote-support tool. Providing interaction directly with service-user devices remotely and provide additional functionality, effectiveness and streamlining to technical support capabilities by dedicated, service-specific features expected by a dedicated remote support tool.
Timeline
- Completed: Award date1 March 2026
- Completed: Award published10 March 2026Current notice
- Next: Contract expiry date28 February 2029in 2 years
About the buyer
NHS Shared Business Services, a joint venture with the Department of Health and Social Care, provides procurement services to the NHS and wider public sector as a central healthcare organisation. Tender opportunities are advertised on Find a Tender, the central digital platform and SAP Ariba. Suppliers register on both platforms to bid for a place on its framework agreements. Listing on a framework is free, with a nominal fee charged only on sales made through it. NHS bodies and the wider public sector call off from these frameworks under the Provider Selection Regime.
UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.
Over the past 5 years, most of NHS Shared Business Services's contract awards have been in software and information systems, business services and IT services.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-shared-business-services.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-shared-business-services.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-shared-business-services.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-shared-business-services.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-shared-business-services.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-shared-business-services.gov |
89 similar open tenders
See more open tenders related to The Provision of a Remote Support Tool on behalf of NHS Counter Fraud Authority.
- Open tender
Soft Market test for Managed XDR Service
- Open tender
E Portfolio System (Provision of)
- Open tender
Procurement of an HR and Payroll System
- Open tender
Gazetteer Management and Web Mapping System
- Open tender
Gazetteer Management and Web Mapping System
Related topics
Topics related to The Provision of a Remote Support Tool on behalf of NHS Counter Fraud Authority, ranked by notice volume.
- 32,474£2.0tn
Related buyers
Buyers similar to NHS Shared Business Services.
- 1,878£208.4bn
- 296£1.6bn
- 154£121.9m
- 109£70.2bn
- 66£59.3m
- 61£102.1m
- 31£26.0bn
- 18£183.8m
- 10£301.6m
- 9£1.6m
Win more public sector contracts
Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.