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Awarded contract

Provision of Translation Software

Details

Buyer
NHS Wales - Shared Services Partnership
Supplier(s)
Phrase
Value
£228,715.2
Duration
3 years
Topic
IT services: consulting, software development, Internet and support
Published
13 March 2026
Source
uk:find_a_tender

Tender description

NHS Wales Shared Services Partnership (NWSSP) Translation Services department sought to renew their Translation Software agreement. The department translates currently approximately 12+ million words annually for NWSSP and other NHS Wales organisations. The Translation Team is seeking to award a cloud-based translation management system compatible with NHS Wales IT infrastructure. The system must support an administrator account, multiple project manager and linguist accounts, and enable seamless collaboration among in-house translators, sub-contractors, and bank translators working from various locations.Procurement Services undertook an Open Tender Procedure, with the tender going live on 10 October 2026 via the eTender Wales portal. All relevant notices were issued to Sell2Wales in accordance with the Procurement Act 2023. Due to the complexity of the procurement and the specialist nature of Welsh Translation Services, it was deemed appropriate to keep the tender open for 31 days rather than the minimum 25 days. Following the evaluation, Phrase was identified as the recommended supplier. This notice is to notify the market that NWSSP have award this contract to Phrase. ## Contract award Title: Provision of Translation Software

Timeline

  1. Award published13 March 2026
    Current notice
  2. Award date13 March 2026
  3. Contract expiry date31 March 2029in 2 years

About the buyer

NHS Wales - Shared Services Partnership is hosted by Velindre NHS Trust and buys as a healthcare body for every health board and trust in Wales through its Procurement Services division. Tenders are advertised on Sell2Wales and run through the eTenderWales portal. Frameworks cover capital equipment, pharmaceuticals, clinical supplies, food, utilities, maintenance, IT and the commissioning of healthcare services. Local procurement teams work with each health board alongside sourcing, supply chain and accounts payable teams. Where appropriate, tenders are split into smaller lots so SMEs can bid.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of NHS Wales - Shared Services Partnership's contract awards have been in health and social work, medical equipment and pharmaceuticals and repair and maintenance.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support
  • 72212740 · Foreign language translation software development services

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Decision makers

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