Awarded contract

NHS Devon and NHS Cornwall & Isles of Scilly Integrated Care Boards Mandatory Dental Services, Urgent Care & Stabilisation

Details

Supplier(s)
Value
£71,522,559.18
Topic
Dental practice and related services
Published
9 March 2026

Tender description

NHS Devon and NHS Cornwall & Isles of Scilly (IOS) Integrated Care Boards (ICBs) sought providers who have the capability and capacity to deliver Mandatory Dental Services (MDS), Urgent Care and Stabilisation across Devon and Cornwall & IOS. The procurement is divided into the following Lots: Lot 1 - Plymouth South & West: (54,000 UDAs) Lot 2 - Torquay & Paignton: (33,000 UDAs) Lot 3 - Barnstaple, Bideford & Ilfracombe: (22,000 UDAs) Lot 4 - Barnstaple, Exeter, Torbay & Plymouth: Out of Hours (OOH) (5,222 appointments) Lot 5 - Central Cornwall: Truro (18,000 UDAs) Lot 6 - Central Cornwall: Newquay (18,000 UDAs) Lot 7 - West Cornwall (18,000 UDAs) Lot 8 - North & East Cornwall (18,000 UDAs) Bidders could bid for any combination of Lots and did not have to bid for the full UDA value. More information on this and how Lots could be awarded to multiple providers was included in Part C Bid Evaluation of the Invitation to Tender instructions. The aims of this procurement are: • To improve oral and general health by increasing access to NHS dental services. • To ensure equity and consistency of provision, with a focus on vulnerable adults, children, and patients with additional needs (including bariatric access up to 227kg). • To reduce inequalities in access to dental care through targeted services for high-need populations. • To meet the national mandate for urgent dental care by ensuring patients have timely, compassionate access, including via NHS 111 and dental helplines, both within and outside working hours. • To provide equitable, accessible, cost-effective stabilisation services to reduce repeat urgent care attendances and support patients without access to a routine NHS dentist. • To ensure urgent care services are patient-centred, prioritising those in pain or with clinical need, and delivering care in the right place at the right time. • To refer patients to other NHS services as appropriate, in line with local protocols and guidance. • To promote overall health and wellbeing in line with Making Every Contact Count. The Contracts will be for an initial term of 7 years with an option to extend for a further 2 years at the sole discretion of the Commissioner. The UDA rate for this procurement will be £40 and the maximum annual contract values are as follows: Lot 1 - Plymouth South & West: £2,160,000 Lot 2 - Torquay & Paignton: £1,320,000 Lot 3 - Barnstaple, Bideford & Ilfracombe: £880,000 Lot 4 - Barnstaple, Exeter, Torbay & Plymouth - Out of Hours: £706,951.02 Lot 5 - Central Cornwall - Truro: £720,000 Lot 6 - Central Cornwall - Newquay: £720,000 Lot 7 - West Cornwall: £720,000 Lot 8 - North & East Cornwall: £720,000 The Commissioner will be contracting for the services using the Standard clauses for a Personal Dental Services (PDS) agreement. Successful providers have the right to request a conversion from Personal Dental Services (PDS) to General Dental Services (GDS) contract after 3 years of the initial contract term. This notice serves as an intention to award contracts for Lots 1 to 8 under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner. Lot 1: Plymouth, South & West NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly. Lot 1 covers Plymouth South & West. The maximum contract value during the initial term is £15,120,000 The maximum contract value including the optional 2-year extension is £19,440,000 The contract will be for the delivery of 54,000 Units of Dental Activity (UDAs) per annum. Services are due to commence on 1st May 2026, although this will be based on the mobilisation time required. This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Lot 2: Torquay & Paignton NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly. Lot 2 covers Torquay & Paignton The maximum contract value during the initial term is £9,240,000 The maximum contract value including the optional 2-year extension is £11,880,000 The contract will be for the delivery of 33,000 Units of Dental Activity (UDAs) per annum. Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required. This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Lot 3: Barnstaple, Bideford & Ilfracombe NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly. Lot 3 covers Barnstaple, Bideford & Ilfracombe. The maximum contract value during the initial term is £6,160,000 The maximum contract value including the optional 2-year extension is £7,920,000 The contract will be for the delivery of 22,000 Units of Dental Activity (UDAs) per annum. Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required. This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Lot 4: Barnstaple, Exeter. Torbay & Plymouth: Out of Hours (OOH) NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly. Lot 4 covers Barnstaple, Exeter. Torbay & Plymouth: Out of Hours (OOH). The maximum contract value during the initial term is £4,948,657.14 The maximum contract value including the optional 2-year extension is £6,362,559.18 The contract will be for the delivery of 5,222 OOH appointments per annum. Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required. This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Lot 5: Central Cornwall: Truro NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly. Lot 5 covers Central Cornwall: Truro The maximum contract value during the initial term is £5,040,000 The maximum contract value including the optional 2-year extension is £6,480,000 The contract will be for the delivery of 18,000 Units of Dental Activity (UDAs) per annum. Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required. This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Lot 6: Central Cornwall: Newquay NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly. Lot 6 covers Central Cornwall: Newquay. As per section II.1.4, Bidders could bid for any combination of Lots and did not have to bid for the full UDA value. Lot 6 will be awarded to 2 providers, as per the below split. Provider 1: The contract will be for the delivery of 2,400 Units of Dental Activity (UDAs) per annum. The maximum contract value during the initial term is £672,000 The maximum contract value including the optional 2-year extension is £864,000 Provider 2: The contract will be for the delivery of 15,600 Units of Dental Activity (UDAs) per annum. The maximum contract value during the initial term is £4,368,000 The maximum contract value including the optional 2-year extension is £5,616,000. Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required. This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Lot 7: West Cornwall NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly. Lot 7 covers West Cornwall The maximum contract value during the initial term is £5,040,000 The maximum contract value including the optional 2-year extension is £6,480,000 The contract will be for the delivery of 18,000 Units of Dental Activity (UDAs) per annum. Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required. This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Lot 8: North & East Cornwall NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly. Lot 8 covers North & East Cornwall. As per section II.1.4, Bidders could bid for any combination of Lots and did not have to bid for the full UDA value. Lot 8 will be awarded to 2 providers, as per the below split. Provider 1: The contract will be for the delivery of 6,500 Units of Dental Activity (UDAs) per annum. The maximum contract value during the initial term is £1,820,000 The maximum contract value including the optional 2-year extension is £2,340,000 Provider 2: The contract will be for the delivery of 11,500 Units of Dental Activity (UDAs) per annum. The maximum contract value during the initial term is £3,220,000 The maximum contract value including the optional 2-year extension is £4,140,000. Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required. This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Timeline

  1. Completed: Award date26 February 2026
  2. Completed: Award published9 March 2026
    Current notice

About the buyer

NHS Devon Integrated Care Board commissions health and care services across Devon as one of England's NHS integrated care boards, buying through its corporate services team. Procurement of health care services follows the Provider Selection Regime, introduced in 2024. Providers register free on an e-sourcing system to bid for contracts. Route B allows direct award to providers with no existing contract. Specialist services such as dermatology and orthopaedics are commissioned through lead provider frameworks. Non-clinical purchases follow NHS terms and conditions, and clinical contracts use the NHS Standard Contract.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of NHS Devon Integrated Care Board's contract awards have been in health and social work, IT services and business services.

Relevant CPV codes

  • 85130000 · Dental practice and related services

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